Hello,
We apologize for the issue you are facing with accessing the Pro version. It seems that you might need to log into your Rank Math account to download Rank Math PRO from your dashboard. If it is unavailable, it could be due to upgrading to PRO using a different email address than the one you intended. In that case, you may need to merge both accounts or change the email connected to your PRO account.
For more detailed guidance, you can refer to this article: I Purchased Rank Math PRO but Rank Math is Still Showing FREE.
Thank you for raising this concern, and if you have any further questions, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share a screenshot with us by using a tool like https://imgur.com/upload so that we can check this further for you?
However, it seems like you purchased the plugin with some other email address.
Please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
