Pro Version Download

#258587
  • Resolved Kevin

    4 years, 3 months ago

    Rank Math free

    Hi,

    I just paid for the Pro version, and then created an account (which I think may be the reason for my issue), and now I cannot download the file for Pro. In my account section, the only download link is for the basic version. Can you help me out with this?

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  • Reinelle

    4 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Pro Version Download’ is closed to new replies.