pro Version 3.0.7 cannot be updated

Hello,

We apologize for the issue you are facing with updating Rank Math SEO Pro version 3.0.7. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10), typically indicates that there is a problem with the update package itself or the way it is being processed by your server.

Here are a few steps you can take to resolve this issue:

1. Check for Manual Updates: Sometimes, the automatic update may fail, but you can manually download the latest version of Rank Math from your account on our website and upload it via the WordPress dashboard.

2. Clear Cache: If you are using any caching plugins, clear the cache and try updating again.

3. Check File Permissions: Ensure that your WordPress installation has the correct file permissions. Incorrect permissions can prevent updates from being installed properly.

4. Disable Other Plugins: Temporarily disable other plugins to see if there is a conflict causing the update to fail.

5. Contact Hosting Provider: If the issue persists, it may be worth reaching out to your hosting provider to check if there are any server-side issues affecting the update process.

If you continue to experience difficulties, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Hello,

Thank you for contacting support.

Your PRO subscription expired in September this year so that would explain why you can no longer update the PRO plugin on your website.

If you want to update it you need to purchase a new subscription from here: https://rankmath.com/pricing

Don’t hesitate to get in touch if you have any other questions.