Hello,
Thank you for contacting Rank Math Support today and sorry for any inconvenience that might have been caused due to that.
You seem to have opened this ticket with a Free Rank Math account.
Please login to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/
Here is a detailed guide for your reference:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Do note that the PRO Version is built on top of the free version to keep the plugins robust and lightweight.
You will need both of them to be installed and activated at the same time so the PRO version will work.
Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
