PRO Subscription still not showing in our Account

#928957
  • Resolved Andrew Williams

    1 year ago

    Rank Math free

    Hi,

    Could you please ensure that our PRO Subscription is correctly showing in our account. Please see our Order ID showing we have a valid PRO Subscription till 17 Nov 2025.

    We can’t see the other request, since our account is not showing our PRO Subscription.

    Don’t close this request till the issue is resolved.

    Thanks.

Viewing 1 replies (of 1 total)
  • Miguel

    1 year ago

    Hello,

    Thank you for contacting support.

    We can see the subscription was canceled 2 hours ago due to a missing payment for the remainder of the subscription price. We explained the same in a previous ticket you opened about the same.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘PRO Subscription still not showing in our Account’ is closed to new replies.