Hello,
We apologize for the issue you are facing regarding your Rank Math PRO subscription. It seems there has been a change in pricing since your last renewal.
To address your concern, we recommend checking the current pricing plans on our pricing page to see if there are any options that might suit your needs better. Additionally, if you would like to keep your previous subscription rate or have any specific requests, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this for you!
Hello,
Unfortunately, if your subscription has already expired, you may need to buy it again on our pricing page as our renewal option does not apply to expired packages.
You can buy again the subscription on our pricing page here:
https://rankmath.com/pricing/
Looking forward to helping you.
How did it expire? The credit card info is the same
Hello,
The subscription didn’t renew because you canceled it on September 19th, 6 days prior to the renewal and as such when the date of the renewal was reached the subscription was canceled.
Don’t hesitate to get in touch if you have any other questions.
clearly we made a mistake since we use it a lot. If you cant help us that is no problem we only need the schema anyways we can get another solution for a lot less. Thanks anyways
Hello,
We can see that you purchased a new plan 11 hours ago. We are happy that you took advantage of our Anniversary Sale.
Do you have any other concerns or do you want us to mark this as solved?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
