Pro Subscription

#408986
  • Resolved Lorie Zweifel

    3 years, 5 months ago

    Rank Math free
    Content AI Starter

    I thought I had a subscription, one place I look it lists my websites and another it says I have no subscription.

    I purchased another subscription for pro today and I still do not see it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your account, and it seems that it is already upgraded to Rank Math PRO. You’ll also notice that the PRO badge is already showing on your account details.

    You can now download the Rank Math PRO plugin from your account. Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope that helps.

    Thank you.

    Lorie Zweifel

    3 years, 5 months ago

    Rank Math free
    Content AI Starter

    Thank you…. do I need to delete the pro plugin on my sites and re-install?

    Jeremy

    3 years, 5 months ago

    Hello,

    If you already have both the Free and PRO Rank Math plugin on your website, you don’t need to re-install it.

    Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account.

    Let us know how that goes. Looking forward to helping you on this one.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pro Subscription’ is closed to new replies.