Hello,
We apologize for the issue you are facing with your Rank Math PRO purchase. If Rank Math PRO is not showing in your account, it could be due to a couple of reasons:
-
Different Email Address: You may have upgraded to PRO using a different email address than the one associated with your Rank Math account. In this case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
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Account Access: Make sure you are logged into the correct Rank Math account where you made the purchase. You can check your account by logging in here.
If you need further assistance, please reply to this ticket with the email address you used to purchase the PRO plan, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
