Hello,
We apologize for the issue you are facing with the Rank Math Pro plugin. It seems that there might be a conflict or a bug preventing you from editing or adding redirects when the Pro version is active.
Here are a few steps you can take to troubleshoot this issue:
- Clear Your Cache: Sometimes, caching plugins can cause issues. Clear your site cache and browser cache to see if that resolves the problem.
- Check for Plugin Conflicts: Deactivate other plugins one by one to see if any of them are conflicting with Rank Math Pro.
- Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. An update may resolve the issue.
- Check Console for Errors: Open your browser’s developer tools (usually F12) and check the console for any JavaScript errors when you try to add or edit redirects.
If the problem persists after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this to our attention!
Sources:
Bulk Editing Options in the Rank Math SEO Plugin
How to Set Up Redirections » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
