Pro plugin failing update

Hello,

We apologize for the issue you are facing with the Rank Math PRO plugin update. The error message PCLZIP_ERR_BAD_FORMAT (-10) typically occurs due to a few common reasons:

1. Problem with the Zip File: The plugin zip file may have been corrupted during download. We recommend downloading the latest version of Rank Math PRO from your account and trying to install it again.

2. Updating While Connected to a Free Account: Ensure that you are connected to the correct PRO account. You can check this by going to your Rank Math account page. If you find that you are connected to a free account, disconnect it by navigating to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. Then reconnect using the correct PRO account.

   

3. Not Enough Storage Space: If your web server does not have enough storage capacity, it may prevent the plugin from being uploaded. Check if you can upload other files to your website. If not, consider freeing up some space or contacting your web host for more storage.

If you’ve tried these steps and are still encountering issues, please reply to this ticket with your website URL so that a human agent can assist you further. Thank you for raising this concern!

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math

Hello,

Thank you for contacting Rank Math support.

You seemed to have marked this ticket as resolved.

We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.

Thank you for choosing Rank Math.