Pro plugin

#529052
  • Resolved Jishaka Noe

    2 years, 10 months ago

    Rank Math free

    Hello there,

    I would like to install the Pro plugin into my other website but it is not showing up on my account! Where to find it? I went into my email invoice, but I cannot find, in the video, it should be available under Account Details, only the free version is available to download! Could you please help? You charged my Paypal Account:
    https://imgur.com/a/ZlvKP6t

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    2 years, 10 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address that we shared in the sensitive data section of this ticket.

    Would you want us to merge the accounts under a single email address? If so, what is the preferred one?

    Looking forward to helping you.

    Jishaka Noe

    2 years, 10 months ago

    Rank Math free

    i******@l******* is the one linked to my PayPal account; j*********@g******** is my preferred one.

    Princess

    2 years, 9 months ago

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    We really look forward to helping you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pro plugin’ is closed to new replies.