PRO plan paid but nothing in my account>suscribtions

#190287
  • Resolved Mathieu

    4 years, 7 months ago

    Rank Math pro

    Hello,

    I just paid and suscribed to a PRO subscribtion ( Order Reference: RANKMATH210429-4160-31222) but when I go to my account> subscriptions I don’t see any active subscription.
    I have already connected my site to rankmath.
    Thanks for your help.
    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ankit

    4 years, 7 months ago

    Rank Math business

    Hello,

    Thanks for getting in touch with us.

    Please send an email to s******@r*********** so that our sales team can process this request quicker.

    We are looking forward to helping you.

    Mathieu

    4 years, 7 months ago

    Rank Math pro

    Hello Ankit,

    Thanks for your reply. I have already send an email to s******@r*********** but as I didn’t get answer I have created this ticket.

    Please inform your sales team to handle it quickly.
    Thanks in advance.
    Regards,

    Jaideep Asrani

    4 years, 7 months ago

    Hello,

    Thanks for getting back.

    Someone from our accounts department will soon resolve your issue. I am also forwarding this ticket to them.

    We really appreciate your patience in the meantime.

    Thank You.

    Miguel

    4 years, 7 months ago

    Hello,

    Upon inspecting your subscriptions I noticed that the PRO subscription is now in effect on your account.

    If you have any other questions in the future don’t hesitate to get in touch.

    We are here to help!

Viewing 4 replies - 1 through 4 (of 4 total)

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