pro plan

Hello, we apologize for the issue you are facing with your Rank Math account showing as free despite upgrading to the PRO plan. To resolve this, please ensure that you are logged into your Rank Math account and have downloaded the Rank Math PRO version from your dashboard. If you have upgraded using a different email address than the one associated with your free account, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.

You can find more details on how to do this in our guide here.

If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and help you resolve this issue.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

We can see that the PRO subscription is now available on the account you opened this ticket with.

The PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need both of them to be installed and activated at the same time so the PRO version will work. Kindly go to https://rankmath.com/my-account/ and download, install, and activate the PRO version in addition to the Basic version if you have not done that.

We have a detailed article on how to upgrade your account to PRO on your WordPress website:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

Hope this helps and please don’t hesitate to let us know if you have any other questions.

Thanks.