Hello,
I’m sorry to hear that you are facing issues with downloading the Rank Math PRO version. If you have purchased Rank Math PRO but can only see the free version in your account dashboard, it might be due to using a different email address for the PRO purchase.
To resolve this issue, please log into your Rank Math account using the email address you used for the PRO purchase. From there, you should be able to download the Rank Math PRO version.
If you encounter any difficulties or need further assistance, feel free to contact our support team for help. We are available 24/7 to assist you with any issues related to Rank Math.
Thank you for reaching out and bringing this to our attention.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Installing Rank Math Plugin Through the WordPress Admin Panel
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your site: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
