Hello,
Thank you for reaching out to us. If you need help with Rank Math PRO addons or have sensitive data to share, you can follow these steps:
- Add your WordPress & FTP logins or any sensitive data inside the Sensitive Data section of your support ticket. This data is visible only to you and our support staff.
- You can also use plugins like Temporary Login Without Password to create a temporary login URL or WP Activity Log to monitor changes.
- For images, you can use services like ImgBB, and for screencasts, services like Loom.
Once you’ve added all the necessary details, click the Submit Your Ticket button. Our support staff will look into your issue shortly.
If you have any further questions or need assistance, feel free to provide more details here, and a human agent from the Rank Math Support team will take over the ticket and assist you.
Thank you for your understanding and cooperation.
Sources:
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) Ā» Rank Math
How to Fix āAutomatic Update is Unavailable for this Pluginā Error in Rank Math Ā» Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE Ā» Rank Math
How to Setup Rank Math SEO Plugin Properly
Can someone please solve this problem I’m having?
Hello,
Thank you for contacting Rank Math support and sorry for the inconvenience caused due to this.
We have fixed the issue and the PRO plan is now active in your account. Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.