Hello,
We apologize for the confusion regarding your Rank Math PRO account. The PRO plan allows you to use the plugin on a single personal website that you own 100%. If you want to use Rank Math on additional websites, you would need to upgrade to the Business or Agency plan, which supports multiple sites, including client websites.
You can find more information about the different plans and their features on our pricing page.
If you have further questions or need assistance with upgrading your plan, please reply to this ticket, and a human agent from our support team will assist you. Thank you for reaching out!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
Choosing Between Rank Math PRO, Business and Agency Plan » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
To connect your Rank Math subscription to the other domain you personally own, you can follow the steps below:
Step 1: Update to the latest version of Rank Math PRO manually: https://rankmath.com/kb/update-rank-math-manually/
Step 2: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
Step 3: Reconnect from the same page using the same account you used to make a purchase.
You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.
Here is a KB to help you along the way as well: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
