Pro account

#1086838
  • Resolved Mediationbureau Midden-nederland
    Rank Math pro
    Content AI Starter

    This is the problem:
    If Rank Math is showing that you have a free account when trying to connect your PRO subscription, it may be because the email address associated with your PRO plan differs from the one on your free account. To resolve this issue, you will need to contact the Rank Math support team to either merge both accounts or change the email connected to your PRO plan.

    My e-mail = i***@m*******************

Viewing 4 replies - 16 through 19 (of 19 total)
  • Hello,

    We apologise for the late response. Each time you respond to a ticket, it is moved to the top of the queue, further elongating the response time.

    We have gone ahead and merged your accounts and kept the preferred email address.

    Please check on your end if everything is working as expected.

    Don’t hesitate to let us know if you need our assistance with anything else.

    Mediationbureau Midden-nederland
    Rank Math pro
    Content AI Starter

    Mediationbureau Midden-nederland
    Rank Math pro
    Content AI Starter

    No it’s seems to be connected but I have 0 credits.

    This is getting frustrating

    Hello,

    We have manually disconnected https://mediationbureaumn.nl from our end. When you log in to your website now you should see it disconnected from your account.

    Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.

    Please let us know if the issue has been fixed for your website.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

The ticket ‘Pro account’ is closed to new replies.