Hello,
I’m sorry to hear about the issue you are facing with your Rank Math PRO account. If you have been registered for the PRO plan since 2020 and are now experiencing access issues or noticing a price increase, it’s essential to ensure that your account is correctly set up.
To address this matter, you can follow these steps:
- Log into your Rank Math account on the Rank Math website.
- Check your account details to verify your subscription status and pricing plan.
- If you notice any discrepancies or issues, you can reach out to our support team by submitting a ticket on the Rank Math Support Forum at Rank Math Support Forum.
Our support team will assist you in resolving the access problem and clarifying any pricing discrepancies you have encountered. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue promptly.
If you need further assistance or have any other questions, feel free to ask. We are here to help you 24/7, 365 days a year.
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for reaching out to Rank Math support.
Your Rank Math subscription is set to renew automatically every year. This means that you don’t have to worry about losing access to the plugin features and updates. As long as your subscription remains active, you can keep using Rank Math without any interruptions.
Our payment processor usually charges your card on the renewal date and sends you a confirmation email. If the payment fails for some reason, it will automatically try again after the first, third, and fifth days after the renewal date. You will also receive an email notification about the payment failure and the retry attempts. However, if the third retry on the fifth day fails, your subscription will be canceled. We apologize if this has caused any inconvenience.
Unfortunately, at this time we do not have an option for manual renewal of subscriptions. But you can always start a new subscription from https://rankmath.com/pricing/.
We hope that this clears up any confusion you may have had. If you have any further questions or concerns, please do not hesitate to let us know.
Thank you for choosing Rank Math!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
