Primary Category doesn’t work in Breadcrumbs

#425051
  • Resolved Artem Sukhina

    2 years, 5 months ago

    Rank Math free

    Hello,

    We set Primary Category for each product but on product page in breadcrumbs still shows up different category.

    Before it worked well but with last update on all the products Primary Category doesn’t work.

    Please advise what to check or can be done to fix it.

    Thanks

Viewing 1 replies (of 1 total)
  • Sharmin Islam

    2 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the affected URL and with that, your WP admin login as well so we can further check the issue you are experiencing? Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Primary Category doesn’t work in Breadcrumbs’ is closed to new replies.