Primary cateegory Divi

#411502
  • Resolved Josip Goluza
    Rank Math pro
    Content AI Starter

    Hi guys,

    i have some problems with divi theme and rank math. (https://shop.schmidnudeln.de/) If I choose a primary category in WordPress Backen/ Woocomerce > Products. I get the messeage in Divi “Your Save Has Failed”

    Do you know how o solve this problem?

    Best regards,
    Josip

Viewing 4 replies - 1 through 4 (of 4 total)
  • Josip Goluza
    Rank Math pro
    Content AI Starter

    If i close this messegae and press the second time update. then it saves. But the breadcrumbs didn’t adopt. F.e. https://shop.schmidnudeln.de/produkt/frischer-nudelteig-vegan/
    Primary should be “vegan”

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please navigate to WP Dashboard > Rank Math > Dashboard and disable the Link Counter module. Once done, try to save the changes made to the products and it should work fine. There is an issue with Divi’s Woo Product Add To Cart module and our Link Counter and we are working on fixing it.

    Let us know how that goes. Looking forward to helping you.

    Josip Goluza
    Rank Math pro
    Content AI Starter

    This worked fine. But the breadcrumbs didn’t adopt on all products? Is this also a Divi Bug?

    Prabhat
    Rank Math agency

    Hello,

    Could you please edit one of the affected products and update it again (even if you’ve not made any changes) and see if that helps?

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Primary cateegory Divi’ is closed to new replies.