Hello,
We apologize for the inconvenience you are facing with the pricing discrepancy. We appreciate you bringing this to our attention.
To address your concern and provide you with the correct information, we kindly ask you to assign this ticket to a human agent by using the available buttons. Our team will assist you further with resolving the pricing issue you have encountered.
Thank you for your understanding, and we look forward to assisting you promptly.
Sources:
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PS: I don’t use almost no features from premium (I do not use AI at all, I do not use reports and so on). So, it’s not worth it to pay 99 instead 59. How can I re-activate that subscription at my old price?
Hello,
We appreciate your query and we would love to address it.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
Please don’t hesitate to reach out if you have any further questions or concerns. We’re here to assist you.
If the card could be debited, it would be no problem and continued with 59. Oki, my fault that I was not paying attention to it.
The problem is that when I want to pay, instead of 83.99 (as advertised on pricing page) I get 99.
There no way to pay 99 (almost double of what I was paying).
I would pay more, I understand the inflation, but not 99.
Why? Because I use only 1 function from PRO.
So if this is your policy, I am sorry, I will stop paying for it. I guess no payer is better than a long term customer.
I will choose another plugin, no matter the cost because here is about principle, not necessary the money. I am not paying almost double for a single function. Also, be sure I will take my time to leave a review on every website about this.
I’ve checked now, I only use 1 function from PRO (woocommerce related, ean), nothing else. Everything that I use, it’s in free. So, like I said above, I definitely not pay 99 for just one function.
Hello,
Even if you let your subscription continue the pricing would be increasing.
This bump in pricing is happening for new and old members, so in this case, it doesn’t matter whether you are continuing a subscription or purchasing a new one.
Don’t hesitate to get in touch if you have any other questions.
1. “Even if you let your subscription continue the pricing would be increasing” – okei, but not from this year, because it tried 59$
2. Second problem, when I wanted to pay, instead of 83.99 (as advertised on pricing page) I got 99 (even if I entered my VAT number).
So, sorry, if this is the case, I am not paying anymore, simply not worth it to pay 99$ for just one function (the jump from 59 to 99 is to much, to greedy).
Hello,
The value that the subscription was trying to renew at $69 as it was updated to that price for this year on February 2nd.
Regarding the VAT, we tried the VAT that you used on the other subscription on a new one and we can see that the VAT is removed from the pricing successfully.
You can see the VAT number used before by going to your account and opening the latest invoice from last year here: https://rankmath.com/my-account/subscriptions/?tab=payments
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
