Hello,
Thank you for contacting Rank Math today.
If you purchase the plugin at the current discount, all the renewals will be for the same pricing even if we change the price in the future for new customers.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
You mean that the current fee is US$59, and the fee may be changed to US$129 in the future. Is that what you mean?
Hello,
No, the renewal price will always be the same as the initial price you paid as long as your subscription stays active.
Hope that clears up the confusion.
Thank you.
I mean, the current pricing is $59, and if it changes to $129 later, then the renewal fee will be $129, right?
Hello,
Regarding the pricing, since you are already subscribed to PRO, you have locked in the price to $59 per year. So, even if the Pricing Plan changes in the future, as long as you do not cancel your current subscription, you will still renew your plan at $59.
Hope this clarifies your doubts.
Don’t hesitate to get in touch if you have any other questions.
When will it change from $59 back to $129 for new customers?
Hello,
We’ve extended the launch price offer and we do not have a fixed date for the expiry of this offer yet.
We will announce any pricing changes via our official communication channels and on our website.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I have used it for a few days and found that I cannot use many functions.
How can I apply for a refund?
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go. We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
