Previous post info shows up in Rankmath

#20125
  • Resolved Shadowhaxor

    5 years ago

    Rank Math free

    I noticed that when we use Rankmath, both the previous article title and the focus keywords are showing up. We’ve had a few editors miss this and it ended up on their post. I’m not sure why this is happening, but it’s easily replicated.

    For example, if I goto the Rankmath setup and goto Single Post Title, my last article shows there. No matter what I do, I can’t get it to go away. Same for the Single Post Description, headline, Description.

    I don’t know if it’s due to a caching plugin, bad plugin or what.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Shadowhaxor

    5 years ago

    Rank Math free

    You can see an example here.

    https://youtu.be/8DjZKtAYYlQ

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce this problem after several tests on posts and pages. Could you please disable you caching plugins and let us know if you can still reproduce the problem?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Shadowhaxor

    5 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The error cannot be reproduced when all other plugins are deactivated and while running the Twenty Nineteen theme on your site in troubleshooting mode. This means that there is a conflict between the plugins on your site.
    Please perform the steps outlined on this page to identify the culprit(s): https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​

    Shadowhaxor

    5 years ago

    Rank Math free

    This is not correct. I had already disabled every plugin prior to using Rankmath and the issue was still present. The health check plugin somehow gets around that, but when it happens with only one plugin activated, how can there be a conflict?

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could I have your permission to manually disable plugins so that I can isolate the culprit?

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Previous post info shows up in Rankmath’ is closed to new replies.