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Hi RankMath team,
I have tried everything but only Facebook is able to show the site and post preview. All other social media platforms are not showing any of the content previews.
Last time I have posted my issue here: https://support.rankmath.com/ticket/social-preview-image-is-not-displayed/
Sorry for the late reply. This time do not have any duplicate OG tags, I have checked them.
Secondly, you said in your article and last time also said image dimensioned should be 1200 x 630 but I have used feature images 1350 x 650.
If image size is the main issue then how can I change all feature images dimensioned together instead of manually?
Please guide me I really want to fix this issue.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Before focusing on the image resolution, I checked the affected URLs and it seems you have some issues with regards to your SSL as you can see in my screenshot here:
Please check this one with your hosting provider as some social media isn’t fetching your site’s preview anymore.
Looking forward to helping you on this one.
Hello,
The issue you are having is still present. I tested the URL using httpstatus.io and LinkedIn Post Inspector, and it still seems you have some issues regarding the SSL certificate.
Please contact your hosting provider as some social media isn’t fetching your site’s preview correctly.
We hope that helps. Please don’t hesitate to contact us again if you need further assistance.
Thank you
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I can check that you have restricted your TLS version to 1.3 only. Lots of crawlers don’t go this high.:
Please go to your SSL/TLS Edge Certificates settings and set Minimum TLS down to 1.2. (1.1 if absolutely necessary).
This should resolve the issue. Let us know if it doesn’t. We are here to assist.
Thanks.
Hello,
I cleared the cache of your site and checked with the Twitter card validator. Link preview is generating fine now on Twitter:
Please clear the cache of your browser & site and check again.
Let us know how that goes.
Thanks.
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