Potential Issue with Rankmath?

#307227
  • Resolved DonBaarns
    Rank Math free

    I have been using RankMath for a couple years, I have the latest installed (1.0.78)

    I’m having a problem with redirects on my #Login (Learndash) menu link.

    QUESTION: If I disable RankMath as a test, will it delete all previous settings I have used on all pages of the site?

    Details:
    Best I can tell, it’s from Rank Math BUT I’m not sure.

    Here’s a code snippet from the source, and the only place I can find anything related to the page it’s redirecting to (when it shouldn’t, it shows a modal dialog box, but immediately redirects to another page…)

    Script from the source (I removed the “script” HTML tag since my message was blocked when submitting the message.)

    type=”application/ld+json” class=”rank-math-schema”>{“@context”:”https://schema.org”,”@graph”:[{“@type”:”BreadcrumbList”,”@id”:”https://vojumpstart.com/punchandrollnow2/#breadcrumb”,”itemListElement”:[{“@type”:”ListItem”,”position”:”1″,”item”:{“@id”:”https://vojumpstart.com”,”name”:”Home”}},{“@type”:”ListItem”,”position”:”2″,”item”:{“@id”:”https://vojumpstart.com/punchandrollnow2/”,”name”:”Punch And Roll Now2″}}]}]}

    That last line (ending with “punchandrollnow2”) is where my login page is redirecting so it implies this script is part of the issue.

    Note: This same site has been working with Rank Math for over 18 months, this is a new issue after that new page was created (punchandrollnow2 is new as of last week, and re-creating the page hasn’t fixed the issue.)

    All insights welcomed. (And again: If I disable Rank Math for testing, will it lose everything on all pages where I had carefully added details for links to FB and other sites…)

    Don

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    There will be no data loss if you wanted to temporarily disable/deactivate Rank Math for troubleshooting since they are all saved in your database.

    Let us know if the issue was fixed by deactivating Rank Math.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Potential Issue with Rankmath?’ is closed to new replies.