posts, pages, and categories sitemap incomplete

#340061
  • Resolved Vladislav Gerginov
    Rank Math free

    Hi there,

    I’m experiencing an issue with post, page, and category sitemaps. They don’t show the full list of URLs, in other words, URLs are missing from the maps.

    I followed every step from your solutions: reset the sitemap, excluded the sitemap from the cache, pasted a code in the functions.php.

    There’s no change and the URLs are still missing.

    I’ve been using the plugin in 4 other sites and it’s an identical story there as well.

    Thank you!

    Regards, Vlad

Viewing 9 replies - 1 through 9 (of 9 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include a few affected URLs, WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi Prabhat,

    Thank you for taking care of me!

    Would you give me a login email address that I can use for the temporary pass?

    Prabhat
    Rank Math agency

    Hello,

    Sure, please use the email address s******@r*********** to create the login.

    Please share the credentials in the sensitive data section of this ticket.

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Prabhat,

    I just updated the sensitive data.

    Thank you!

    Azib Yaqoob
    Rank Math business

    Hello,

    Could you confirm if you have added a custom canonical URL to the excluded posts and pages? If yes, then please remove the custom canonical URL and see if that fixes the issue. Posts with custom canonical URLs are not included in the sitemaps.

    Please let us know how that goes.

    Thank you.

    Hey Azib,

    I’m gonna check that now. Certainly, some of the posts and pages have canonical URLs set.

    Hi guys,

    after I removed the canonical URLs, everything fell in place. Now, all the links show up in the sitemap.

    I wouldn’t be able to figure it out on my own.

    Thank you very much!

    Best regards

    Anas
    Rank Math business

    Hello,

    We are glad we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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