Posts Featured Image Not Showing on Whatsapp, Twitter etc

#476499
  • Resolved TheHatman

    3 years, 1 month ago

    Rank Math free

    My website Posts Featured Images Are Not Showing on Whatsapp, Twitter etc but it shows perfectly when I uninstall RankMath, please can you solve this issue for me, because the issue is prompting me to install a different plugin, but I love RankMath.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the featured image used in one of your posts, and its resolution is too small (768x768). You can refer to the links in the sensitive data section.

    In this case, please ensure that the image file format you are uploading is only between jpeg, gif, or png, and the image resolution is as close as 1200 x 630 pixels as per Opengraph Standards.

    Here’s a link for more information:
    https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

    Hope that helps.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Posts Featured Image Not Showing on Whatsapp, Twitter etc’ is closed to new replies.