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Dear Rank-Math-Team,
after my website moved to another server of the provider, the permalink (only /%postname%/) doesn’t appear in the tabs of the browsers anymore.
In Firefox the name is blank, in Chromium you see the full URL.
But at the same time I installed AMP (original Google-Plugin, found it overrated and tried to uninstall it, which didn’t work with a “fatal error”, so I had to delete the plugin folder “AMP” manually. I don’t want to rule out that it could have been that as well.
In addition, I don’t know if it’s related, in the error log I see masses of error messages that include this message:
“/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php on line 95′, referer: ”
Thanks in advance
Michael
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
The ticket ‘/%postname%/ disapear on Browser-Tab’ is closed to new replies.