Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It looks like the purchase was made from your account linked to email ID j*********@o**********
You can log in using that ID at https://rankmath.com/my-account/
Alternatively, you can reset your password from the same page as well.
We can also merge your accounts if you prefer. We just need your preferred email ID for that and we will keep only that one active.
Once you are logged in, please check this guide on how to activate your PRO license on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and do let us know if you want us to proceed with the account merge.
Ah, that worked! Please do merge account though. Using the hello@… email.
Hello,
Thank you for your patience.
We have merged your accounts as requested. (h****@c***************)
Please check on your end if everything is working as expected.
https://rankmath.com/my-account/?uid=62893&altoken=57d4f4e6310226f1065eba6284b90792
Hope that helps.
