Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Your sitemaps seem to be cached due to some cache plugin you have. You should exclude the following paths, empty the cache and then resave the permalinks:
/(.*)sitemap(.*).xml
/(.*)sitemap.xsl
Looking forward to helping you. Thank you.
Hi, Thanks for replying. As, I have provided the Sensitive data. Can you please do that for me? I don’t know how to do it?
Thanks
Hi, I am looking for help, Please HELP?
Hello,
You caching seems to be from your host. Please get in touch with them to exclude all your sitemap URLs from being cached.
Looking forward to helping you. Thank you.
Hi, I have contacted the host but they are saying that there is an issue with the plugin vendor. Please help me in this matter.
Hello,
Could you inquire the specific issue they are referring to? Can you please follow these steps?
1.Try flushing the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
