Post type not hidden from sitemap

#1099654
  • Resolved Webvirtuoso
    Rank Math free

    I’ve disabled the option but it still shows. I’ve cleared cache, disabled cache and tried incognito, it’s still the same

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the post type still appearing in the sitemap despite disabling the option. Here are a few steps you can follow to ensure that the settings are correctly applied:

    1. Check Robots Meta Settings: Make sure that the Robots Meta for the post type is set to noindex. You can do this by navigating to the Rank Math settings for that specific post type.

    2. Sitemap Settings: Go to Rank Math SEO → Sitemap Settings and ensure that the post type is indeed toggled off for inclusion in the sitemap.

    3. Remove Transients: Sometimes, cached settings can cause issues. Navigate to Rank Math SEO → Status & Tools → Database Tools and click on Remove Transients. This can help clear any cached data that might be causing the problem.
      Remove transients in Rank Math

    4. Clear Browser Cache Again: After making these changes, clear your browser cache once more or try accessing the sitemap from a different browser or device.

    If you have followed these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for your patience!

    Sources:
    We Detected New Post Type(s) » Rank Math

    No, removed transients and still same

    Hello,

    Thank you for contacting us. We apologize for any inconvenience that may have been caused.

    We checked, and the https://andrewrevillglazing.com/kadence_element-sitemap.xml sitemap is not included in the main sitemap. It is also redirecting to the homepage.

    In this case, please try to follow the steps below and see if that works for you.

    1. Flush the Sitemap cache by following this video screencast: https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
    

    Here’s how you can add a filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Once done, clear your website cache and check the sitemap again.

    Let us know how it goes. We look forward to hearing from you.

    Thank you.

    This one is solved now, thank you.

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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