Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected post URLs so we can check as well? You can add them in the sensitive data section.
Meanwhile, please ensure that you’re not seeing a cached report from the SEO Analysis tool. Head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/
Once done, clear your website’s cache and Start again the sitewide analysis in Rank Math > SEO Analysis.
I hope that helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for sharing the URLs.
I have checked them using our External SEO Analyzer tool and focus keyword was appearing in all the titles.
In this case, could you please click on “Flush SEO Analysis Data” from your WordPress Dashboard > Rank Math > Status and Tools > Database Tools to clear the SEO Analysis?
Post that, please check if the issue gets resolved.
Regarding the issue with ALT text missing, could you confirm if you have added ALT texts to these images?
If you’ve not added the ALT texts and are using the “Add missing ALT attributes” option of Rank Math, then please note that this option will not work for the images that are being lazy-loaded, as it is in your case.
Rank Math’s “Add missing ALT attributes” options works upon user interaction which is after the functions from our plugin have had the chance to run and update the ALT tags.
Hope this helps.
Looking forward to helping you.
Thank you.
I cleared seo analysis and nothing changes still says the same thing that the five pages have no post title. Also yes I do have alt tags on all my images. Can’t figure that one out either. Any help you can give will be greatly appreciated. Sorry for delay in response, COVID made a visit!
Is there a way I can let you see the issues I am having on my site for yourself? If you could see it then that would be a lot better then me trying to describe it. After clearing SEO analysis I now have two other issues: so.e JavaScript files don’t seem to be minified and your page makes 52 requests.
If you could look at this for me I would really appreciate it. Thanks for your time.
Hello,
Sure, we can take a closer look at your site.
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Unfortunately, the login information you shared doesn’t seem to be working as I tried accessing your site’s admin dashboard.
Kindly provide a working login username or password so we can further investigate the issue.
Looking forward to helping you.
I’m so sorry about that. I seem to be having the same problem for some reason that I can’t figure out. I access my site through bluehost so I never have to type in login credentials. However if i type in summitlawncareofqueensbury.com/wp-admin and then enter username and password in the sensitive data it works just fine. I have no idea why I have to access it this way. Obviously I did something when building the site. This way works however so hopefully you will be able to access what you need.
I feel very uneasy about sharing this information (no offense) so I will be contacting WordPress directly to figure out why I’m having this log in issue and then changing my credentials.
I really hope you can help me out with the problems I have been writing about and that you are able to log in if you can’t please get back to me. I really want to thank you guys for all your help and patience
Hello,
I was still not able to log in to your site. Please use the following plugin to create a temporary login link and share it with us here: https://wordpress.org/plugins/temporary-login-without-password/
We really look forward to helping you.
Thanks.
here is that temporary login link. Again, thank you for all your help!
Hello,
Thanks for sharing the additional information.
I have checked all 5 pages on your site and I can see that the Focus Keyword is present in the title on all 5 pages.
However, it is not updated in the SEO Analysis.
I also Flushed SEO Analysis and cleared the Nitopack’s Cache, however, the error still persists in the SEO Analysis report.
In this case, there could be server-side caching that might be causing the issue here.
Could you please get in touch with your web host and check with them about the server-side caching?
Regarding the Images missing ALT Text, I tested the images that were displayed in the SEO Analysis Report, and one of them was having the ALT text, while the other was rendered by NitroPack.
However, when we see the URL of the image (https://summitlawncareofqueensbury.com/wp-content/uploads/2021/11/IMG_15112021_061231_180_x_180_pixel.png), it doesn’t show the ALT text in the source code after it is being Lazy Loaded by Nitro Pack.
Since the image contains the ALT text, and it is disappearing after being lazy-loaded by NitroPack, could you please get in touch with the support team of NitroPack and share this issue with them? They would be the best to guide you in such a scenario.
Hope this helps.
Looking forward to helping you.
Thank you.
Thank you for looking into this for me, I really appreciate it. Do you think these issues are effecting my Google ranking at all or do you think it’s just some “bug” that I shouldn’t worry about?
Hello,
Since we have already verified your keywords are already showing on the titles of those pages, you can ignore the test as Rank Math’s only seeing a cached version of your site due to server-side caching.
Also, those tests do not affect your ranking as search engines crawl your site’s source code directly.
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
