Hello,
Thanks for contacting us and we regret the inconvenience caused.
Could you please share your website’s URL in the Sensitive Data section of this ticket, so that we can further investigate the issue? You can access the Sensitive Data section by editing your first post on this ticket.
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.