Hello,
We apologize for the issue you are facing with your post and page sitemaps showing an HTTP ERROR 500. This error typically indicates a server-side problem, which can be caused by various factors.
Since you’ve already tried flushing permalinks and adding the Rank Math code to your .htaccess file, as well as disabling all plugins, here are a few additional steps you can take:
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Check Server Error Logs: Look at your server’s error logs to see if there are any specific messages that can help identify the cause of the 500 error.
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Increase PHP Memory Limit: Sometimes, increasing the PHP memory limit can resolve such issues. You can do this by adding the following line to your wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
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Check for Custom Code: If you have any custom code in your theme’s functions.php or any other files, temporarily remove it to see if it resolves the issue.
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Revert to Default Theme: Switch to a default WordPress theme (like Twenty Twenty-One) to check if the issue is related to your current theme.
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Contact Hosting Provider: If none of the above solutions work, it may be beneficial to reach out to your hosting provider for assistance, as they may have more insight into server configurations that could be causing the error.
If you continue to experience issues, please reply to this ticket with your site URL so that a human agent from the Rank Math Support team can assist you further. Thank you for raising this concern!
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Hi thanks for the info, I will do so and let you know if I still don’t get a solution
Hello,
The website URL you’ve shared is showing a typo error. However, we checked your sandtonmensclinic website and we can see the post and page sitemaps are working properly without any issues. Please check the screencast in the sensitive data section for your reference.
If you face the issue again, please let us know here so that we can check this further for you.
Looking forward to helping you.
Thank you.
Hi, yes sir I have just managed to find a solution not so long ago… Thanks for your help
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
