Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please also share the variable you are using on that post? If you’re using the %excerpt%
variable, it will automatically get the first 160
characters on your paragraph.
If the issue persists, could you please also share the URL to check this issue further? You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
I hope that helps.
Thank you, and looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The %excerpt%
variable works for the first paragraph. Please remove the line break and add content in the first paragraph.
I hope this helps. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.