Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know how that goes.
Thank you.
I’ve already try this and it didn’t work. All seems to work well. I can only edit or post new articles thought elementor. After I install Rank Math, neither yoast works anymore (i try to reset all and come back to yoast – without rank math – and everything continues blank)
I received an email from WordPress reporting about the error:
Olá.
Desde o WordPress 5.2 existe um recurso interno que detecta quando um plugin ou tema causa um erro fatal em seu site e o notifica com esse e-mail automático.
Neste caso, o WordPress detectou um erro com o seu plugin: seo-by-rank-math.
Primeiro, visite o seu site (ip) e verifique se há algum problema visível. Em seguida, visite a página em que o erro foi encontrado (link) e verifique se há algum problema visível.
Entre em contato com equipe de suporte onde você hospeda o seu site para obter ajuda para investigar esse problema.
Se o seu site parece estar quebrado e você não pode acessar seu painel de controle como de costume, o WordPress agora tem um especial “modo de restauração”. Isso permite que você faça login com segurança no seu painel e investigue mais.
[link]
Para manter seu site seguro, esse link expirará em 1 dia. Não se preocupe com isso, no entanto, um novo link será enviado por e-mail para você se o erro ocorrer novamente depois que o link expirar.
Ao procurar ajuda com esse problema, você pode ser solicitado a fornecer algumas das seguintes informações:
WordPress versão 5.8
Tema atual: Pin Minimal (versão 1.2)
Plugin atual: (versão )
PHP versão 7.4.16
Hello,
In this case, we might need to take a closer look at the settings.
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please share the affected URL so we can also check.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
