Possible to restart trial for Rank Math Pro?

#1091291
  • Resolved Li Li Pan
    Rank Math free
    Content AI Starter

    Hi, I recently purchased the lowest Content AI tier subscription and received a free trial for Rank Math Pro. Subsequently, I upgraded to the highest tier for Content AI. I did not get a chance to try out the Rank Math Pro as I was busy using the Content AI function that I have purchased. I am now ready to try it out but the trial has since expired. I would like to request the trial to be extended please. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing regarding the trial for Rank Math Pro. Unfortunately, we do not have the ability to extend or restart trials once they have expired. The free trial is only valid for new memberships and cannot be reactivated after the initial period.

    If you have any further questions or need assistance with your current subscription, please feel free to reply to this ticket, and a human agent from our support team will assist you further. Thank you for your understanding!

    Hello,

    Sorry, but the trial of your Rank Math PRO has already expired and was canceled due to a failed renewal payment.

    If you wish to continue with this feature, you may purchase a new plan from here: https://rankmath.com/pricing/

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Possible to restart trial for Rank Math Pro?’ is closed to new replies.