Possible to not have autorenew?

#379791
  • Resolved David Sals

    3 years, 10 months ago

    Rank Math free

    Hello, my company doesn’t allow us to purchase licenses with autorenew. Is there any way to purchase without that trigger?

    Alternatively, if we were to purchase a business license for the RankMath plugin and service, and then cancel early (so we don’t accidentally forget), do we still get the full year of service and support? Or does our service and support end the moment we cancel?

    Thank you,
    David

Viewing 2 replies - 1 through 2 (of 2 total)
  • Lou Lynch

    3 years, 10 months ago

    Rank Math free

    Following

    Jaideep Asrani

    3 years, 10 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    You can purchase a new subscription and then follow this guide to cancel your subscription: https://rankmath.com/kb/cancel-subscription/

    Once you have canceled your subscription the plan will not be auto-renewed. You will still be able to use all the premium features and will have access to the PRO support forum for one year of your subscription period.

    Hope this clarifies your doubts. Please don’t hesitate to get in touch in case you need any other assistance.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Possible to not have autorenew?’ is closed to new replies.