Possible to change the e-mail address on my newly created account?

#818257
  • Resolved Kristina Lausund

    1 year, 5 months ago

    Rank Math pro

    Hi, I just created a new RankMath account but accidentally used a wrong e-mail address. Is it possible to change the e-mail address for this account or do I have to delete it and create a new account – with the correct e-mail address?

    Thanking you in advance for your assistance.

    Best regards,
    Kristina Lausund

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Thank you for reaching out to us. If you have mistakenly used the wrong email address when creating your Rank Math account, you can change the email associated with your account. To do this, please follow these steps:

    1. Visit the Rank Math Support Forum.
    2. Open a ticket and provide a one-line summary of the issue in the Ticket Title section.
    3. In the Ticket Question section, explain that you need to change the email address associated with your account.
    4. In the Sensitive Data section, enter both the current email address and the correct email address you want to use for your account.
    5. Submit your ticket by clicking the SUBMIT YOUR TICKET button.

    Our support team will assist you in changing the email address connected to your Rank Math account. If you have any further questions or need assistance, feel free to contact our support team through the ticketing system.

    We appreciate your understanding and cooperation in this matter. Thank you for choosing Rank Math!

    Best regards,
    Rank Math Support Team

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Change or Update the Payment Method » Rank Math
    How to Change Your Username in Rank Math » Rank Math

    Ike

    1 year, 5 months ago

    Hello,

    Thank you so much for getting in touch.

    You can change the email address from here: https://rankmath.com/my-account/edit-account/

    After that, you can log out of the account and request a password for the account from the login screen by clicking the “Reset password” link.

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Possible to change the e-mail address on my newly created account?’ is closed to new replies.