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Hi I installed Rank math the free version, but Every time I open a website that the plugin in installed on I see a pop-up, and I’m also experiencing issues with other plugins. I want to send you an image with the pop-up I see. This is very frustrating.
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Hello,
We apologize for the issue you are facing with the pop-up when opening your website with the Rank Math plugin installed. It sounds like there may be a conflict with other plugins, which can happen if multiple plugins are trying to perform similar tasks.
To address this, we recommend checking for any conflicting plugins. Rank Math will automatically check for known conflicts and display them. If it finds any, you can disable the conflicting plugin by clicking the “Deactivate Plugin” button. This action will not delete anything from your server; it simply switches the plugin off.
If you continue to experience issues, please reply to this ticket with the image of the pop-up you are seeing, and a human agent from our support team will assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
Rank Math Plugin Requirements for WordPress WebsitesHello,
That is the Analytics Stats bar. Please note that the banner showing on the top of your website is only visible to logged-in users on your site.
However, to remove the Analytics Frontend Stats Bar, please disable this option in WordPress Dashboard > Rank Math > General Settings > Analytics
https://rankmath.com/kb/analytics-stats-bar/#num-2-2-enable-statsTo hide the stats bar, you may follow the URL below learn how you can do that:
https://rankmath.com/kb/analytics-stats-bar/#hide-stats-barAbout the second error message, the error usually appears when you have two SEO plugins. Can you check if there are built-in SEO plugins with your WordPress installation?
https://rankmath.com/kb/keep-only-one-seo-plugin-activeThen, can you please try to clear the Rank Math Transients? Please head over to Rank Math > Status & Tools > Database Tools > Remove Transients:
Please note that you need to have both Rank Math Plugins for the PRO version to work. The PRO version is built on top of the free version to keep the plugins robust and lightweight, so you need to keep both installed and activated to use the PRO.
Here’s our guide about this topic: https://rankmath.com/kb/should-i-delete-free-plugin-after-upgrading/
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
You can refer to this guide on how to use Rank Math’s Content AI: https://rankmath.com/kb/content-ai-free/
Regarding the Keywords tab, for initial troubleshooting, please try to follow the steps below and see if that helps to resolve the issue:
1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the
Rebuild Indexbutton.2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the
Delete Databutton and then click theUpdate Data ManuallyIt will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
Once the process is complete. Please recheck the page again.
Let us know how it goes.
Thank you.
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