Hello,
I’m sorry to hear about the poor performance you’re experiencing with Rank Math and the issues with the AI support credits. Thank you for raising this concern.
To improve your content scores in Rank Math, I recommend checking the following:
- Content Optimization: Ensure that your content is optimized according to the suggestions provided by Rank Math. You can use the Content AI feature to get real-time suggestions for improving your content.
- SEO Settings: Review your SEO settings in Rank Math to ensure everything is configured correctly. You can refer to our setup guide here for detailed instructions.
- Performance Issues: If you’re facing technical issues, please provide your website URL in your reply so we can assist you better.
- Credits Issue: If the AI support credits are not working as expected, you might want to refresh your credits. You can do this by going to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and clicking the refresh icon.
If you would like more comprehensive assistance, we also offer a professional setup service that ensures your plugin is set up correctly and adheres to the latest SEO standards. You can find more information about this service here.
Please let us know if you need further assistance or if you have any specific questions!
Sorry it is Franchisingmagazineusa.com that is using RANK MATH WHICH IS HAVING PROBLEMS WITH UPLOADING ARTICLES and poor scores on the Meta tags. Please advise I have reset the AI assist and will let you know if that works.
Please advise.
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
We can see you have another account that has the Content AI subscription. Do you want us to merge the two accounts? If you do, also let us know the email you intend to keep.
2. We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.
Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.
3. Concerning the SEO scores, can you please confirm if you are using any page builders on your site? If so please let us know which page builder you are using.
However, please note that if you are using a page builder not supported by Rank Math yet, then you would need to contact the developer of that page builder by showing them the following link: https://rankmath.com/kb/content-analysis-api/
This will allow Rank Math to read the contents from your page properly.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
