Polylang issue, Rank Math don’t translate strings and serp don’t change

#59016
  • Resolved Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Hello,
    I was using another seo plugin, but decided to switch to this one because of the recommendations I received from it. However, I am having trouble with the Polylang translation strings in the home description and home title.
    With the previous seo plugin I did not have this problem, so I rule it out as a Polylang problem.

    I have verified the Google SERPs and these values have not been translated.

    Pleasee, I need solve it!! This is a duplicated content for Google.

Viewing 15 replies - 1 through 15 (of 23 total)
1 2
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please let us know which strings you are having trouble translating so we can help. A screen cast of your issue would really help us understand your issue better.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Thank for your answer.

    Strings about homepage:
    http://prntscr.com/suipzu
    http://prntscr.com/suiqrm

    It don’t change, you can see it:
    http://prntscr.com/suirge

    Alberto

    4 years, 3 months ago

    Rank Math business

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have been able to replicate your issue. It seems Polylang is not posting the translated strings for the meta data as expected. I will be consulting on this and we will get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd

    4 years, 3 months ago

    Rank Math free

    Hi,

    I wanted to add that we have already fixed the translation issue in the latest beta.

    Please update to the latest Beta version by following this tutorial:
    https://rankmath.com/kb/version-control/#beta-updates

    That should fix the issue for you.

    The final version will be released in a few weeks and you will see a notification in your dashboard when an update comes.

    Please let us know if there’s anything else we can help you with.

    Thank you.

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Hello,
    The issue wasn’t solved. The string isn’t translate.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    We have notified the dev team so they can check it again and try to see why it was not fixed for you after the update.

    Looking forward to help you.

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Please,
    I need solve it, because this is important for SEO. Google can detect it like duplicated content.

    Pratik

    4 years, 3 months ago

    Hello,

    The login link you added in the Sensitive Data Section is not working for me. I am getting redirected to the homepage.

    To fix the translation issue, please try adding following code in your theme’s functions.php file:

    
add_action( 'pll_init', function() {
    rank_math()->settings->reset();
});

    This should fix the issue.

    Thank you.

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    Still not working

    Arturo Espinoza

    4 years, 3 months ago

    Rank Math free

    The login link in the Sensitive Data Section is working now.

    Pratik

    4 years, 3 months ago

    Hello,

    The login link you added in the Sensitive Data Section is not working for me, I am getting redirected to the /blog page.

    Can you please check and add the correct link?

    Looking forward to helping you.

    Arturo

    4 years, 3 months ago

    Rank Math free

    Thank you, the access has been enabled again for 3 days, I will be waiting for your comments.

    • This reply was modified 4 years, 3 months ago by Arturo.
    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for the update.

    I have alerted the dev team. Please be patient with us while we investigate this.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 15 replies - 1 through 15 (of 23 total)
1 2

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