Hello,
We apologize for the issue you are facing with the Content AI feature and the language settings. Thank you for bringing this to our attention.
Regarding your credits, it seems that you received an additional 1000 credits as part of a one-time offer for new paid subscribers, which is why you see 1750 credits instead of 750.
As for generating ALT tags, each generated ALT tag does indeed cost 50 credits. If you need to add ALT tags to 672 media files, you will require:
[672 text{ media files} times 50 text{ credits per ALT tag} = 33,600 text{ credits}]
Since you currently have 1750 credits, you will need to purchase additional credits to complete this task.
Regarding the language issue, currently, the ALT text generation feature is only available in English. We understand that this may not meet your needs, and we appreciate your feedback on this matter. Support for more languages, including Italian, is planned for future updates.
If you have any further questions or need assistance with anything else, please feel free to reply to this ticket. We’re here to help!
Sources:
Content AI – Your Personal AI Assistant by Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
