Hello,
It seems you have opened this ticket with your Rank Math Free account.
In order to update your Rank Math PRO, you need to have connected your website with your Rank Math Agency account.
In case your website is connected with your Rank Math Free account, please contact your developer to reconnect your website to your Rank Math Agency account by going to WordPress Dashboard > Rank Math dashboard > Help > Disconnect and Connect again.
![disconnect](https://i.rankmath.com/srVJtL+)
![Connect](https://i.rankmath.com/OZSwOw+)
Hope this helps. Please don’t hesitate to contact us again if you need further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.