Plugin update not saving posts

#877643
  • Resolved Ajwn Consulting

    1 year, 2 months ago

    Rank Math free

    Hi I believe that’s the most recent RankMath plug-in update earlier today is blocking me from being able to update and save changes to my posts.

    Once the plugin is disabled, I can then make the update.

    Please take a look into this and if there’s an actual error on the latest update. Thank you so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ajwn Consulting

    1 year, 2 months ago

    Rank Math free

    After some testing, it appears this is only happening on one particular website of mine. It seems to be a compatibility issue with another one of our plugins.

    Thank you.

    Ike

    1 year, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. We’re sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta
    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thanks.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Plugin update not saving posts’ is closed to new replies.