Plugin support

#1035355
  • Resolved clare recipes

    3 months, 2 weeks ago

    Rank Math free

    Hello,

    I’ve added both filters to my functions.php file as recommended:

    php
    Copier
    Modifier
    add_filter( ‘rank_math/sitemap/enable_caching’, ‘__return_false’ );
    add_filter( ‘rank_math/sitemap/x_robots_tag’, ‘__return_false’ );
    I’ve also cleared all cache (WordPress and server-side), but Google Search Console still detects:

    makefile
    Copier
    Modifier
    X-Robots-Tag: noindex
    I even temporarily disabled the Rank Math plugin, and the header disappeared — which confirms that the plugin is still injecting it, even with both filters active.

    Can you please escalate this issue internally?
    It looks like the filters are being ignored. I would appreciate a deeper technical review.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    3 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the X-Robots-Tag still being injected despite adding the filters and clearing the cache. Thank you for providing detailed information about the steps you’ve taken.

    It seems that the filters you added should typically work to disable the caching and the X-Robots-Tag. However, if they are being ignored, it may require a deeper technical review to identify the underlying cause.

    Since you’ve already opened a ticket, we recommend replying to it with this information so that a human agent from our support team can take over and assist you further. They will be able to provide a more thorough investigation into your specific setup and help resolve this issue.

    Thank you for your patience, and we appreciate your understanding as we work to assist you!

    clare recipes

    3 months, 2 weeks ago

    Rank Math free

    probleme not resolved

    Rakibuzzaman Siam

    3 months, 1 week ago

    Hello,

    We’ve already replied to your other ticket on this issue. Please refer to this ticket:
    https://support.rankmath.com/ticket/plugin-support-3/?view=all

    We are closing this ticket to avoid duplicate replies.

    Looking forward to helping you there.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Plugin support’ is closed to new replies.