plugin Rank Math instalado e ativado não funciona site

Hello,

Lamentamos que você esteja enfrentando problemas com o plugin Rank Math. Isso pode ocorrer devido a uma incompatibilidade com a versão do PHP que seu site está usando. Para resolver isso, siga estas etapas:

1. Verifique a versão do PHP: Acesse o painel do WordPress e vá para Ferramentas → Saúde do Site → Informações. Em seguida, clique em Servidor e verifique a versão do PHP. O Rank Math requer uma versão compatível do PHP (recomenda-se PHP 7.2 ou superior).
   

2. Atualize a versão do PHP: Se a versão do PHP for antiga, você precisará atualizá-la através do painel de controle da sua hospedagem ou entrar em contato com o suporte da sua hospedagem para assistência.

3. Reinstale o Rank Math: Após atualizar o PHP, tente reinstalar o plugin Rank Math novamente.

Se você ainda estiver enfrentando problemas após seguir essas etapas, recomendamos que você responda a este ticket com a URL do seu site para que um agente humano da equipe de suporte do Rank Math possa ajudar você de forma mais detalhada.

Agradecemos por levantar essa preocupação e estamos aqui para ajudar!

Sources:
This Plugin Does Not Work with Your Version of PHP » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math

Hello,

You must have received an email from WordPress with the details about the error. Please share it with us here so we can check.

If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

Having an error log will help us determine what is causing the critical error.

Looking forward to helping you.

Hello,

Please ensure that you are using an updated version of both plugins.

If the issue persists, we might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket, and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

We look forward to helping you.

Thank you.

Hello,

Rank Math is not referenced in the error log you shared. The fatal error we can see there is related to WP Rocket.

If activating Rank Math is still causing issues on your site, please follow the steps shared above to share access to your site’s dashboard and FTP with us.

Thank you.