Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We are able to login to your website but we can’t access any of the settings from Rank Math when doing so as we are not allowed access to that page.
Could you please give us access to the Rank Math settings so we can debug the issue?
Looking forward to helping you.
Where do I go in the plugin to grant you access?
Never mind, I misunderstood what you were asking. You should have full access to the website now. Thank You!
Hello,
Thank you for that information.
I’ve checked the page, and it seems that it is returning an empty category page when Rank Math is active.
Upon investigating, the Strip Category Base option is enabled. When that is enabled, the category /category/virtual-tours/ is becoming /virtual-tours/, and that category doesn’t contain any posts in it.
I have disabled that option and the /virtual-tours/ page is already working fine.
I hope that helps.
Thank you.
Thank You so much for your help as well as for taking the time to explain the problem to me. Take care and God Bless
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
