Plugin Issue

#41605
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today.

    The updated meta description will be added on the page source and not the frontend. I have checked your page source and the right description is added as well as on the Google cache as shown below:
    page source

    This is how it looks on the Google cache site:accountingpros.ch/ablauf-bei-accounting-pros/
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello. Thank you for your quick reply. Sorry, I think I haven’t described my problem well enough. The meta description should automatically appear in the header of every page (Check here: https://ticksy_attachments.s3.amazonaws.com/b_876.png) but it doesn’t. The meta title works fine. Something is blocked – the theme developer couldn’t help me. With Yoast it worked fine but I like your SEO plugin much more. Thank you. Michael

    Hello,

    Thanks for the reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Michael,

    Thanks for the follow up.

    It seems that you theme is hardcoded to use the post excerpt on this header section. I can suggest that you get in touch with your theme author and check if they can create a filter to override the boldtheme_breadcrumb function.
    At the moment, I have performed the following changes in Codiqa: boldthemes_functions.php (framework/boldthemes_functions.php)
    Zu bearbeitendes Theme wΓ€hlen: on line 1501
    to add the Rank Math SEO description:

    //Rank Math fix starts here
    				$defualt_subtitle = $page->post_excerpt;
    				
    				$rankmath_subtitle = RankMath\Post::get_meta( 'description', get_the_ID() );
    				
    				$subtitle = $rankmath_subtitle ? $rankmath_subtitle : $defualt_subtitle;

    These changes will get lost if you update the theme.
    I hope this helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Plugin Issue’ is closed to new replies.