plugin is not showing in wordpress dashboard

#828821
  • Resolved Arpit Vishwakarma

    1 year, 3 months ago

    Rank Math free

    plugin is not showing in wordpress dashboard and also i try reactivate and install again but its not showing in wordpress dashboard

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    I’m sorry to hear that you’re facing issues with the Rank Math plugin not showing in your WordPress dashboard. If you’ve tried reactivating and reinstalling the plugin without success, there are a few steps you can take to troubleshoot this issue.

    1. Check Plugin Installation: Ensure that the plugin was installed correctly. You can follow the installation steps outlined in our guide Installing Rank Math Plugin Through the WordPress Admin Panel.

    2. Verify Plugin Activation: After installing the plugin, make sure to activate it. Once installed, you should see an Activate Plugin button. Click on it to activate Rank Math.

    3. Clear Cache: Sometimes, caching plugins or server-side caching can cause issues with plugin visibility. Try clearing your cache to see if the plugin appears.

    4. Check User Permissions: Ensure that your user role has the necessary permissions to view and manage plugins in WordPress.

    If after following these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention. We appreciate your patience.

    Best regards.

    Sources:
    Installing Rank Math Plugin Through the WordPress Admin Panel
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Princess

    1 year, 3 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Could you please follow the below steps?

    Step 1: Update to the latest version of Rank Math PRO manually: https://rankmath.com/kb/update-rank-math-manually/

    Step 2: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help

    Step 3: Click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.

    After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

    If you are still having issues with installing the plugin, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘plugin is not showing in wordpress dashboard’ is closed to new replies.